|NEED MORE HELP?
Use our estimate form, or email SayWhat@madstencilist.com,
or phone 888-882-6232 ( office hours M-F 9-4 PST, leave message anytime).
• SayWhat? masking stencils are designed for one time use- this is the only way possible to make a truly bridgeless lettering stencil, and has numerous other advantages- click here for more information and comparison.
| Our NO FAULT GUARANTEE: If your lettering doesn't turn out as you expect, for any reason, we'll re-cut the problem portion (or the whole mask if necessary) at NO CHARGE, including standard shipping to US locations. (Express or international orders will be charged at current rates)
Return policy: Because all SayWhat? lettering is custom cut to order, we cannot accept returns.
Most orders are priced at 49 cents per inch ($5.88 ft). However very small and oversize text may run extra.
If overall height is over 15 inches there will be a 25% surcharge, as we have to use larger material Letters over 28 inches may be done in several sections. If you need VERY large letters, it's best to use our estimate form and let us double check the layout.
Letters under 1.5 inches overall are charged 50% extra, and may be sent unweeded.
Unweeded means we leave some or all of the cut letter shapes in the stencil, and you pull them out with an X-acto knife or tweezers just before painting. We find it works much better this way, as smaller pieces are hard to keep in place otherwise. It's not hard to do, but does take some extra time. The smaller or more complex the letter the more likely we will leave it unweeded.
• Design your own
can preview one or multiple lines of text. For a single line, just keep typing. You can use the
multi-line feature to order text in paragraph format, or if you want to order a number of separate lines in the same font and size,
just type them in and hit enter after each line, no need to do a new
order for each. Either way, each line will be cut as a separate stencil.
Explanation of letter sizes:
• Length of text is just that, measured from the beginning of the first letter to the end of the last. It's best to put in the length you want the text, and we'll calculate what the letter height will be. Or you can put in your preferred letter height (either overall or capital) and we'll show you how long it will be. If things don't seem to fit either way, use our estimate form, we'll be glad to help.
• For multi-line text you're shown the length of the longest line and the total of all the lines, but it won't show you the length of each individual line. If you need to know that, just re-preview line you want to figure, using the capital letter height. (see 'alternate technique' below
• The length and height figures
shown are very accurate, however the final cut copy may differ slightly,
as we will usually adjust the letter spacing to improve the appearance
letter height is measured from the top of the tallest letter-
which is not necessarily the capital letters- to the bottom of the lowest
point (like the tail on a lower case 'p' or 'g'). This is figured from
the actual text you typed in (based on the top line). This
figure is most important if you're working with a limited amount of vertical
letter height is based on the
tallest of the letters A, C or O would be in your selected font, whether
or not your text actually includes a capital A, C, or O. Other capital
letters may end up considerably shorter or taller than this, especially
with the more "flourishy" fonts.
you're ordering several separate lines in the same font, and want to keep
the letter size the same for each, it's best to use the multiple
line feature, just hit enter or return after each line. You can preview
the text either left, centered, or right justified, but regardless of how you preview it we
will cut each line separately so you can lay it out however you want after
you receive your lettering stencil.
Add a smaller, separate author tag to put at end, or underneath:
Foreign and special characters:
You can include with your text any number or symbol you can make on your keyboard. However there are many "secret" characters available to those in the know. Here are the most common.
To include these characters,
copy what you need and paste them in the "Preview your text" box where needed. The previewer may not show them, or substitute a different
symbol, but they'll come through correctly on the text of the order, which
is what we process from.